|
ABC Stage 3
ABC Direct and Indirect Approaches
Having understood
the correct layout of written communications, we now come back to
the key concept of
positioning.
In this lesson, I
shall explain when and how to use the two major
writing strategies:
Direct
and Indirect.
These strategies apply to positioning words in sentences, sentences
in paragraphs, and paragraphs in a message.
ABC Levels of Formality
Email replaces not only
letters and memos, but also phone calls and even face-to-face
meetings.
Manipulating the level
of formality helps you build and maintain
successful working relationships. How many Levels of Formality are
there, and when should we use them? How do we decide the right
writing style?
ABC
Organisational Communication
Having understood the
basis of interpersonal communication, we now examine communication
in
organisations.
We examine
communication flows, cultures, and climates.
I will ask you to analyse a number of communications, rather like a
management consultant.
ABC
Review and Consolidation
A
lot has happened since you started this
course. In this review,
we shall bring together the major learning points
so far. Our objective is both to check your mastery of new
strategies, and consolidate your learning before moving to the last
Stage.
|
